Need help? Find answers to common questions about IdeaTracker below. Can't find what you're looking for? Contact us at support@ideatracker.io
General
What is IdeaTracker?
IdeaTracker is a comprehensive idea management platform that helps you capture, organize, and develop your ideas. With features like notes, tasks, milestones, whiteboards, and more, IdeaTracker provides everything you need to turn your ideas into reality.
Is IdeaTracker available on mobile?
Yes! IdeaTracker is available on iOS and Android. Download the app from the App Store or Google Play.
How much does IdeaTracker cost?
IdeaTracker offers both free and PRO plans. The free plan includes core features to get you started. PRO plans unlock advanced features like custom fields, cloud attachments, and more. Check out our pricing page for detailed information.
Account & Subscription
How do I create an account?
Download the IdeaTracker app and sign up using your email, Google, or Apple account. It's quick and easy to get started!
How do I upgrade to PRO?
In the mobile app, go to Settings and tap "Upgrade to PRO". Choose your preferred plan (monthly or annual) and complete the purchase through the App Store or Google Play.
Can I cancel my subscription?
Yes, you can cancel your subscription at any time through your App Store or Google Play account settings. Your PRO features will remain active until the end of your billing period.
Features
What features are included in the free plan?
The free plan includes workspaces, ideas, basic notes, tasks, and folders. It's perfect for getting started with idea management.
What features are included in PRO?
PRO plans unlock advanced features including:
- Rich text notes with voice recording
- Milestones with automated task actions
- Kanban boards for visual task management
- Whiteboards for brainstorming
- Cloud attachments and file storage
- Workspaces for organizing projects
- Categories and tags
- Custom fields
How does the Journey to PRO work?
Journey to PRO is a gamified experience where free users can explore PRO features and earn points. Complete all 9 feature explorations to unlock exclusive promo codes for discounted PRO subscriptions!
Data & Privacy
Is my data secure?
Yes! We use industry-standard security practices to protect your data. All data is encrypted in transit and at rest. Read our Privacy Policy for more details.
Can I export my data?
Yes! You can export your ideas to CSV, text, PDF, or Markdown formats. Go to Settings → Data Management to export your data.
How do I delete my account?
Contact us at support@ideatracker.io to request account deletion. All your data will be permanently removed.
Support
How do I get help?
You can reach our support team at support@ideatracker.io. We typically respond within 24-48 hours.
Where can I report bugs or request features?
Use the Support & Feedback section in Settings to submit bug reports or feature requests. We review all submissions and appreciate your feedback!